FAQs

Frequently Asked Questions

1. Will a technician visit our location for installation?
   Yes. Suraksha Eye Solar Camera provides onsite installation support. Onsite installation charges range from ₹800 to ₹1,500, depending on the location and installation requirements.


2. How is after-sales service provided?
   Step 1: Contact Customer Support Customers can contact our online support number, available 24/7, and provide basic details about the issue.
   Step 2: Remote Support Our support team will review the issue and attempt to resolve it within 48 hours.
   Step 3: Hardware Defect Support If a hardware defect is identified, the customer must send the defective item to our factory. After verification, we will dispatch the replacement within 48 hours, subject to applicable warranty terms.
   Step 4: Onsite Support If onsite technical support is required, the company can arrange a technician visit at additional charges within a scheduled time period.


3. What is the Customer Support Number?
   📞 Customer Support: +91 87928 54270 Our support team is available 24/7 for assistance.